| 000 | 00608nam a22002177a 4500 | ||
|---|---|---|---|
| 001 | 4919 | ||
| 003 | OCLRC | ||
| 005 | 20260730040157.0 | ||
| 008 | 160519t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0070387982 | ||
| 040 | _aOCLRC | ||
| 082 | _aGC 658.812 L994 1994 | ||
| 100 | _aLOvelock, Christoper | ||
| 245 |
_aProduct plus: _bhow product + service=competitive advantage _cChristoper Lovelock |
||
| 260 |
_aNew York, N.Y. _bMcGraw-Hill _c1994 |
||
| 300 |
_axiv, 382p. _c23cm. |
||
| 500 | _aIncludes index | ||
| 650 | _aCustomer service | ||
| 650 | _aCompetition | ||
| 942 |
_cBOOK _jGC 658.812 L994 1994 |
||
| 999 |
_c4919 _d4919 |
||