000 00756nam a22002537a 4500
001 587
003 OCLRC
005 20260729044128.0
008 160411t xxu||||| |||| 00| 0 eng d
020 _a9780136118749
040 _aOCLRC
082 _aRes 658.8 L944 2011
100 _aLovelock, Christopher
245 _aServices marketing /
_bpeople, technology, strategy.
_cChristopher Lovelock and Jochen Wirtz.
250 _a7th ed.
260 _aBoston:
_bPearson Education.,
_c2011.
300 _a648 p.:
_bill.;
_c28 cm.
500 _aIncludes indexes.
650 _aMarketing -- Management.
650 _aProfessions -- Marketing.
650 _aService industries -- Marketing.
700 _aWirtz, Jochen
942 _cBOOK
_jRES 658.8 L944 2011
999 _c587
_d587