| 000 | 00833nam a22002537a 4500 | ||
|---|---|---|---|
| 001 | 6602 | ||
| 003 | OCLRC | ||
| 005 | 20260730084025.0 | ||
| 008 | 170110t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788179921845 | ||
| 040 | _aOCLRC | ||
| 082 | _aRes 647.94068 Se692 2000 | ||
| 245 |
_aService quality management in hospitality, tourism and leisure / _cedited by Jay Kandampully, Connie Mok and Beverley Sparks. |
||
| 260 |
_aMumbai, India: _bJaico Publishing House., _c2000z. |
||
| 300 |
_axvii, 339 p.: _bill.; _c25 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | _aHospitality industry -- Management. | ||
| 650 | _aTourism -- Management. | ||
| 650 | _aLeisure industry -- Management. | ||
| 700 | _aKandampully, Jay | ||
| 700 | _aMok, Connie | ||
| 700 | _aSparks, Beverley | ||
| 942 |
_cBOOK _jRES 647.94068 Se692 2000 |
||
| 999 |
_c6602 _d6602 |
||