A study of the customer satisfaction in fast food chains along Parañaque/ (Record no. 10291)

000 -LEADER
fixed length control field 01912nam a22002057a 4500
001 - CONTROL NUMBER
control field 10291
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260730103807.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) T 647.94 2006 0005
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Wang, Ren Yuan
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Tigno, Gary Joy D.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Marilou, Tiglao Gungon
245 ## - TITLE STATEMENT
Title A study of the customer satisfaction in fast food chains along Parañaque/
Statement of responsibility, etc. Ren Yuan Wang, Gary Joy D. Tigno, Tiglaw Gungon Marilou.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Parañaque City;
Name of publisher, distributor, etc. Olivarez College,
Date of publication, distribution, etc. 2006.
502 ## - DISSERTATION NOTE
Dissertation note Undergraduate Thesis
520 ## - SUMMARY, ETC.
Summary, etc. STATEMENT OF THE PROBLEM The purpose of this study is to find out how the fast food establishments along provide a satisfactory service to their customers. Specially, it endeavored to answer the following questions: 1. Why do the respondents go to fastfood establishments along Parañaque? 2. How do the respondents observe the assets of the establishment in Satisfying guests? 3. How effective are the services of the fastfood establishment along Parañaque? 4. What are the common problems met/encountered by the respondents in a fastfood industry? 5.What problems do the respondents observe that the fastfood establishments are dealing with regards their services? 6. What training programs should be given by the fastfood establishments along Parañaque to their employees and personnel for customer satisfaction? RESEARCH METHOD The qualitative method of research was used in this study. Specially, it I was used in the survey and documentary analysis to come up with an objective description of a customer satisfaction along Parañaque. SUBJECTS OF THE STUDY This study involved seven fast food along Parañaque, McDonalds, JOLLIBEE, KFC, Chowking, Shakey's, PizzaHut, Greenwich, which were categorized as fast food in Parañaque.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Theses/Dissertation
Location (call number prefix code) T 647.94 2006 0005
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center General Reference And Serial Section 07/30/2026   T 647.94 2006 0005 07/30/2026 07/30/2026 Theses/Dissertation