Comparative service quality assessment of selected samgyupsal - concept restaurant in Parañaque City: (Record no. 16994)

000 -LEADER
fixed length control field 01756nam a22002177a 4500
001 - CONTROL NUMBER
control field 16994
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260731013050.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) T 647.94 2024 0126
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gighe, Reincy A.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Balolong, Irenen M.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Tuyugon, Jeffrey A.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Pandaan, Nika Monique C.
245 ## - TITLE STATEMENT
Title Comparative service quality assessment of selected samgyupsal - concept restaurant in Parañaque City:
Sub Title basis for entrepreneuriall, start-up guide./
Statement of responsibility, etc. Reincy A. Gighe, Irene M. Balolong, Jeffrey A. Tayugon, & Nika Monique C. Pandaan.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Parañaque City:
Name of publisher, distributor, etc. Olivarez College,
Date of publication, distribution, etc. 2025.
502 ## - DISSERTATION NOTE
Dissertation note Undergraduate thesis.
520 ## - SUMMARY, ETC.
Summary, etc. This study, titled {93}Comparative Service Quality Assessment of Selected Samgyupsal-Concept Restaurant in Parañaque City: Basis for Entrepreneurial Start-Up Guide{94}, evaluates the service quality of Samgyupsal restaurants in Parañaque City to provide a guide for aspiring restaurant owners. Using the DINESERV model and a descriptive research design, the study assesses five key service dimensions: Tangibility, Reliability, Responsiveness, Assurance, and Empathy. The findings indicate that while most dimensions, particularly Tangibility, Reliability, Assurance, and Empathy, are perceived positively and have significant room for improvement, the responsiveness of the staff did not show a statistically significant change. The study concludes that focusing on these key service aspects is crucial for enhancing customer satisfaction and ensuring long-term success in the competitive Samgyupsal market, offering valuable insights for business start-ups.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Theses/Dissertation
Location (call number prefix code) T 647.94 2024 0126
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center General Reference And Serial Section 07/31/2026   T 647.94 2024 0126 07/31/2026 07/31/2026 Theses/Dissertation