Customer service in the tourism industry/ (Record no. 2922)

000 -LEADER
fixed length control field 00691nam a22002297a 4500
001 - CONTROL NUMBER
control field 2922
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260729044241.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160413t xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1740092813
040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) GR 338.4791 P421 2002
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Perlitz, Lee
245 ## - TITLE STATEMENT
Title Customer service in the tourism industry/
Statement of responsibility, etc. Perlitz, Lee.--
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Australia:
Name of publisher, distributor, etc. Pearson Education,
Date of publication, distribution, etc. 2002.
300 ## - PHYSICAL DESCRIPTION
Extent (preliminary pages) 25 p. :
Other physical details (illustrations) ill. ;
Dimensions (cm) 25 cm.
500 ## - GENERAL NOTE
General note (includes bibliographical references and index) Includes bibliographical references and index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Tourism- Employees- Training of.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Tourism- Customer services.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Customer relations.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Location (call number prefix code) GR 338.4791 P421 2002
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center General Reference And Serial Section 07/29/2026   GR 338.4791 P421 2002 GR 000513 07/29/2026 07/29/2026 Books