Service quality management in hospitality, tourism and leisure / (Record no. 6602)

000 -LEADER
fixed length control field 00833nam a22002537a 4500
001 - CONTROL NUMBER
control field 6602
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260730084025.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788179921845
040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) Res 647.94068 Se692 2000
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kandampully, Jay
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Mok, Connie
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Sparks, Beverley
245 ## - TITLE STATEMENT
Title Service quality management in hospitality, tourism and leisure /
Statement of responsibility, etc. edited by Jay Kandampully, Connie Mok and Beverley Sparks.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Mumbai, India:
Name of publisher, distributor, etc. Jaico Publishing House.,
Date of publication, distribution, etc. 2000z.
300 ## - PHYSICAL DESCRIPTION
Extent (preliminary pages) xvii, 339 p.:
Other physical details (illustrations) ill.;
Dimensions (cm) 25 cm.
500 ## - GENERAL NOTE
General note (includes bibliographical references and index) Includes index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Hospitality industry -- Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Tourism -- Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Leisure industry -- Management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Location (call number prefix code) RES 647.94068 Se692 2000
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center Reserved and General Collection Section 07/30/2026   RES 647.94068 Se692 2000 RES 001862 07/30/2026 07/30/2026 Books