Master Thesis

This paper aims to develop a {93}Contextualized Quality Management System Model". Its direction is to formulate a QMS model that considers the real scenario where the colleges and universities in CALABARZON is situated. This study is an opportunity to measure the quality assurance practices, to rate the organizational competitiveness, and to evaluate the efficiency of quality management system of the selected colleges and universities. The research method is Descriptive-Quantitative-Correlational that explores the relationship between or among variables. The relationship between or among the variables is hypothesized in correlational investigations. The Quality Assurance practices in terms of the 10 Areas of Accreditation has been rated as "implemented". The degree of Organizational Competitiveness is described as "competitive". QMS practices obtained to be "somehow efficient". There is no significant difference on the degree of implementation of quality assurance practices; and the degree of organizational competitiveness when grouped according to the number of Accredited Programs, and Satellite Campuses. There is no significant difference on level of efficiency of QMS, when grouped demographically. Based on the results of the study, there are significant relationships between the degree of implementation of quality assurance practices; the degree of organizational competitiveness; and the level of efficiency of quality management system. A contextualized QMS must be adopted by colleges and universities in order to achieve a culture of quality, to deliver quality service, to have a commitment to continuous improvement, and to attain a high level of organizational competitiveness described as a glocalized higher educational institution.