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Service operations management : improving service delivery / Robert Johnston, and Graham Clark.
Material type:
TextPublication details: England: FT/Prentice Hall., 2005.Edition: 2nd edDescription: xix, 496 p.: col. ill.; 26 cmISBN: - 9780273683674
- Res 658 J641 2005
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Reserved and General Collection Section | Olivarez College Learning Resource Center | Res 658 J641 2005 (Browse shelf(Opens below)) | Available | RES 001592 |
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| RES 658 G875 2004 Management / | Res 658 H369 2005 Management : a competency-based approach / | Res 658 H550 2008. Principles of management / | Res 658 J641 2005 Service operations management : improving service delivery / | Res 658 J710 2007 Introduction to business : how companies create value for people / | Res 658 K556 2020 Management / | Res 658 K62 2008 Management : a practical introduction / |
Includes index.
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