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Services marketing : Valarie A. Zeithmal., et al. integrating customer focus across the firm /

By: Contributor(s): Material type: TextPublication details: Boston: The McGraw-Hill Companies., 2009.Edition: 5th edDescription: xxvii, 708 p.: ill.; 25 cmISBN:
  • 9780071313308
Subject(s): DDC classification:
  • Res 658.8 Z372 2009
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Reserved and General Collection Section Olivarez College Learning Resource Center Res 658.8 Z372 2009 (Browse shelf) Available RES 000917

Includes index.

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