Service quality management in hospitality, tourism and leisure / edited by Jay Kandampully, Connie Mok and Beverley Sparks.

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TextPublication details: Mumbai, India: Jaico Publishing House., 2000z. Description: xvii, 339 p.: ill.; 25 cmISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Reserved and General Collection Section	Olivarez College Learning Resource Center			RES 647.94068 Se692 2000 (Browse shelf(Opens below))					Available			RES 001862

Includes index.

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