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Service quality management in hospitality, tourism and leisure / edited by Jay Kandampully, Connie Mok and Beverley Sparks.
Material type:
TextPublication details: Mumbai, India: Jaico Publishing House., 2000z. Description: xvii, 339 p.: ill.; 25 cmISBN: - 9788179921845
- Res 647.94068 Se692 2000
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Reserved and General Collection Section | Olivarez College Learning Resource Center | RES 647.94068 Se692 2000 (Browse shelf(Opens below)) | Available | RES 001862 |
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| Res 647.94068 P872 2006 Introduction to management in the hospitality industry / | Res 647.94068 P872 2006 Introduction to hospitality industry / | RES 647.94068 R219 2006 Heads in beds : hospitality and tourism marketing / | RES 647.94068 Se692 2000 Service quality management in hospitality, tourism and leisure / | Res 647.94068 So558 2007 Hospitality employee management and supervision : concepts and practical applications / | RES 647.94068 St98 2006 Hotel and lodging management : an introduction / | RES 647.94068 St98 2006 Hotel and lodging management : an introduction / |
Includes index.
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